Privacy Policy

October 15, 2020

GenieLab. (“Mini Collective”, “we”, “us”, “our”) provides this privacy policy because we know that how your information is collected, used, shared and retained is important to you. This privacy policy applies only to data collected when you access our website located at (“Website”, “site”), or use our services which may be accessible through the Site Web, GénieBlog, and any other GénieLab service and product. By visiting the Website or using the Services, you agree to this Privacy Policy. 

What information we collect and why

Our clients authorize the collection, processing and transfer of this information, and assume contractual responsibility for providing notification to parents and teachers of students and obtaining all consents required by applicable laws and regulations. We collect the following categories of information. 

Contact information  

We collect contact information on our website from visitors who wish to purchase our services or request support or receive marketing communications. All contact information is provided voluntarily via website forms. Contact information includes: first name, last name, email address, organization name, country, and state/region. Contact information is used by our sales, marketing, support and product teams to contact visitors to provide the requested information or assistance. 

Educational institutions       

When working with educational institutions, we ask schools to provide us with the following information: billing and IT contact information, time zone, and system configuration information. We also request education information such as class names, student levels, and languages ​​used for the schools in which our experiences are taught. 

Information generated by participants  

Participants who use our products and services through our customers create significant amounts of content such as chats, documents, sounds, images and other non-sensitive or non-identifiable data that is retained in the GénieLab cloud platform. User-generated content and content metadata (e.g. document titles, creation dates) stored in the GenieLab cloud platform are essential to the provision of the Services, and we access them and treat them solely for this purpose. User-generated content will not be shared publicly without the express consent of the creator.

Contact form

Head office of GenieLab

279 Rue Sherbrooke Ouest #409, Montréal, Québec H2X 1Y1

Phone : (514) 690-6887